Version 2026-10-30
These terms apply to your organisation's use of Qryti, provided by Magynta Technologies. Your order form or signed agreement with us takes precedence over these terms where they differ.
Your account
You are responsible for the people you invite to your workspace and for keeping their sign-in methods safe. Tell us straight away at connect@qryti.com if you suspect unauthorised access.
Your data
The business data you put into Qryti belongs to you. We use it only to provide the service to you, as described in our privacy policy. You can export it at any time.
Acceptable use
- Do not use Qryti for anything unlawful, or to send unsolicited email.
- Do not try to reach another organisation's data, or to disrupt the service.
- Do not resell the service without a written agreement with us.
Free trial
A free trial lasts 14 days, with no card and no charge, on the trial's limits. When it ends, choose a plan to carry on. Until you do, your workspace is read-only. We keep it for 30 days after the trial ends, then delete it within the following 30 days.
Fees
Fees are as set out on our pricing page or your order form, in Indian rupees and exclusive of GST. Before each paid period ends we send you a renewal offer, and the subscription renews once you approve it. We invoice you on approval, and each invoice is due 15 days after we issue it.
An invoice still unpaid after its due date makes the subscription past due from the next day, or from the end of the paid period if that is later. If no renewal is approved, it is past due from the end of the period. We remind you by email, and if it is still unpaid 14 days after it fell past due, your workspace becomes read-only until you pay: you can still sign in, read and export, and nothing is deleted. After 60 days past due we may end the subscription.
Availability and support
We work to keep Qryti available and secure. Support is by email atconnect@qryti.com, Monday to Saturday, 9:00 to 19:00 IST. Outside those hours we answer critical issues only, as soon as we can.
We aim to reply first within 30 minutes to a critical issue (nobody can sign in, proposals cannot be issued, or data is exposed), within 2 hours to a major one (a workflow fails for some users), within 1 working day to a minor one (something misbehaves but there is a workaround) and within 2 working days to a question or request. On the Scale plan your requests are handled first at each level, and a critical issue gets a reply within 30 minutes at any hour, every day. Planned maintenance is announced in advance.
Liability
To the extent the law allows, our total liability in any twelve months is limited to the fees you paid us in that period, and neither of us is liable for indirect or consequential loss.
Ending the service
Either party may end the subscription at the end of a billing period. After it ends you have 30 days to export your data. We then delete it within the following 30 days, except records the law requires us to keep.
Law
These terms are governed by the laws of India.